Quality Services

Quality, Environment, Health and Safety Management

“It is our Quality Policy to meet or exceed our defined customer’s expectations in all products and service provisions. This will be done by understanding and focusing on performance measures that are critical to our customer’s success. An important part of this is about meeting regulatory requirements.

Therefore, each of us in the IBA group is expected to be part of:

• Developing and following-up action plans to continuously ensure regulatory compliance of each Business within the Group for equipment delivery and pharmaceuticals production and distribution.
• Deploying worldwide harmonized best practices, ensure consistency across all Business Units, and coordinating multi-year programs on Regulatory Affairs management and Quality-Environment-Safety management
• Anticipating the impacts of Regulatory changes in all regions where IBA is present
• Making continuous monitoring of our key processes and our organization through yearly regulatory, environmental and safety audits within the Group using essential Key Performance Indicators”

Pierre Mottet
Chief Executive Officer